At Kashidor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using kashidor.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Full Name
  • Billing and Shipping Address
  • Phone Number
  • Email Address
  • Order and purchase details
  • Payment-related information
  • Account login information, where applicable
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information

Note: Payment information may be processed securely through our third-party payment service providers. Kashidor does not intend to store complete card, banking, or other sensitive payment credentials on its own servers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm purchases and provide order updates
  • Provide customer support
  • Process payments and refunds
  • Manage your account
  • Improve our website, products, and shopping experience
  • Send promotional offers, updates, and marketing communications where permitted
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal and regulatory requirements
3. Cookies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing or promotional content

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and technology providers
  • Customer support and communication services
  • Marketing and analytics service providers

These parties may only use information as necessary to provide their services or as otherwise permitted by applicable law.

5. Payment Security

Payments made through our website may be processed by secure third-party payment gateways. Your payment details are handled according to the respective payment provider’s security and privacy practices.

Kashidor does not knowingly request or collect sensitive payment credentials such as your complete card PIN or banking password.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Your Personal Information

Depending on applicable laws, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

You may also contact us if you wish to update your personal details or have questions about how your information is being used.

8. Marketing Communications

If you have provided your contact details or opted in to receive communications from us, we may send information about:

  • New collections
  • Special offers
  • Discounts
  • Festive collections
  • Website updates
  • Other Kashidor products and services

You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

9. Third-Party Links

Our website may contain links to third-party websites or services. Kashidor is not responsible for the privacy practices, content, or security of these external websites.

We recommend reviewing the privacy policies of any third-party website you visit.

10. Children’s Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children without appropriate consent.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: info@kashidor.com