At Kashidor, we are committed to delivering your sarees safely and efficiently. Every order is carefully packed to ensure it reaches you in excellent condition.

1. Order Processing
  • Orders are typically processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • During festive seasons, sales, or special promotions, processing times may be slightly longer.
2. Shipping Coverage

We currently ship across India. Shipping availability may vary depending on the delivery location and courier service coverage.

For international shipping inquiries, please contact our customer support team before placing an order.

3. Delivery Timeline

Estimated delivery times may vary based on your location:

  • Metro Cities: 3–7 Business Days
  • Other Cities & Towns: 5–10 Business Days
  • Remote Areas: 7–14 Business Days

Delivery timelines are estimates and may be affected by weather conditions, courier delays, public holidays, festivals, or unforeseen circumstances.

4. Shipping Charges
  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • Kashidor may offer Free Shipping on selected products, order values, or promotional campaigns.
  • Any applicable shipping fees will be clearly mentioned before order confirmation.
5. Order Tracking

Once your order is dispatched, you will receive:

  • Order confirmation details
  • Shipment tracking information
  • Courier partner details (where applicable)

Customers can track their orders using the tracking link provided via email, SMS, or WhatsApp.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery is unsuccessful due to:

  • Incorrect address
  • Incorrect phone number
  • Customer unavailability

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Packaging

Every Kashidor saree is carefully packed to ensure it reaches you in the best possible condition. We take special care in packaging delicate fabrics, embroidery work, and premium collections.

8. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Courier service disruptions
  • Public holidays
  • High order volumes
  • Government restrictions or unforeseen events

Kashidor shall not be held responsible for delays caused by factors beyond our reasonable control.

9. Damaged Shipments

If your package appears damaged upon delivery:

  • Please inspect the package before accepting it.
  • Take clear photographs of the package and product.
  • Contact us within 24 hours of delivery.

Our team will review the issue and assist you according to our Return & Refund Policy.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Kashidor will not be responsible for delays or delivery failures caused by incorrect or incomplete address information provided during checkout.

11. Contact Us

For shipping-related queries, please contact: info@kashidor.com